Field data collection is an important activity for many different industries including healthcare, construction, and retail. Data-driven decisions often end up dramatically improving the operational efficiency of an organization and at the same time deliver an enhanced customer experience.
The improvements in technology and the availability of field reporting software now makes it possible to view, manage, and process data from any remote location on any device and in real-time. With just a few clicks and taps decision-makers can get invaluable insights by leveraging the power of data.
Impact of Field Data Collection on the Bottomline
Let us see how a field data collection software can end up having a positive impact on the bottomline of an organization:
#1. Boost in Productivity
Several real-time indicators when integrated with a mobile-based form can allow several industries to collect vital data points and evaluate the performance of their staff more accurately than through a paper-based data collection approach which is prone to errors.
#2. Cost Savings
Field executives can simply fill the mobile forms and submit these remotely for evaluation thereby saving a lot of time and effort that typically goes into a traditional data collection process. Mobile-based forms avoid wastage of resources in relay of information and the resultant delays in communication of vital data while reporting back to the main office.
#3. Risks Mitigation
A mobile data collection software can help eliminate the risk of information misreporting or delays in communication of information. The availability of robust dashboards and automated report generation helps improve work procedures and introduce efficiency in the system.
#4. Better Time Management
Say goodbye to issues where your field workers report that they were not able to finish their assigned activities in a day for the want of time. With the help of in-built tools available in a field data collection software they can be duly notified through reminders of unfinished tasks.
#5. Improvement in Quality of Service
Relying on the faster mobile-based data collection approach will help in faster evaluation of work of field representatives and deliver more concise metrics to help improve customer experience. For retail companies this also translates to faster billing as field teams can submit their work order through the mobile devices and these can be quickly processed as well. Such an integration of the field staff with a field reporting software helps in improving the overall quality of service.
There is no denying the fact that the power of data continues to change the face of retail and many other industries. At the same time, it needs to be understood that there is a huge cost associated with delays in the communication of information or misreporting from the field force to their higher-ups. With no accurate and real-time data to go by it can become quite difficult for decision makers to improve their overall operations and customer service experience. Not anymore! Thanks to the improvement in technology and availability of software-driven solutions which can help improve the field data collection process to deliver the right results, on time, every time.