There is no denying the fact that the process of field data collection helps in improving customer experiences, evaluating operational progress, and gaining an edge over competition. But how that process is executed can often make the difference in whether you end up achieving these crucial objectives or not. Traditional data collection is fraught with [...]
When it comes to collection data from the field, one of the biggest hindrances facing field agents is the inaccuracies which are deep-rooted in paper collection methods. The other major hindrances include the costs incurred and delays which tend to demotivate even the best of teams. Owing to the dependency on field agents to collect [...]
In today’s times, data is one the most important tools for any company to become successful. This is further emphasized by the fact that focus of the economy is no longer restricted to the ambit of any industry and has instead shifted to the collection of information. In such a scenario, for any business to [...]
Today’s new generation of customers who are always connected and highly informed are looking for nothing but the best experience from companies. Brand allegiance is more or less inconsequential as it is all about customer experiences and any obstacles on that count can prove to be costly for companies. Field data collection therefore is an [...]
As an entrepreneur in field service management, regardless of your industry, the key to a successful venture is the open flow of information, effective task assignment, and fast customer service. This can all be achieved with the right technology. 5 Field Service Management Mistakes that Entrepreneurs Need to Avoid Here are five mistakes to avoid [...]
Field marketing is today, still one of the most relevant marketing strategies used by brands to drive sales in stores. It has the potential to help you cut through the noise and make a home in the hearts of your target audience through interactive field marketing practices. In this blog, we have covered the A-Z [...]
Store audits are an excellent way to gain insights about a retail store and know if you’re presenting the best version of your store to the customers. From checking your displays and maintaining a record of your inventory to strategic product placement, a retail store audit helps you improve numerous aspects of your business. What [...]
Did you know that the global Field Service Management market is expected to reach $4.45 billion by 2022? This was revealed in a report titled, ‘Field Service Management (FSM) – Global Market Outlook (2016-2022)’ where it also suggests that the market will grow at a CAGR of 16.5% during the forecast period. Key Application Areas [...]
It is no hidden secret that loyal customers are the bedrock of any business. The repeat business from such customers at virtually no marketing investment is an enticing proposition no business can afford to ignore. This is especially true for the retail industry which is highly competitive and where customer sentiment is always shifting. Unraveling [...]
Field data collection is an important activity for many different industries including healthcare, construction, and retail. Data-driven decisions often end up dramatically improving the operational efficiency of an organization and at the same time deliver an enhanced customer experience. The improvements in technology and the availability of field reporting software now makes it possible to [...]
